free shipping for orders over $75
Shipping and Return Policies
At Den of Divinity, we strive to provide high-quality products and services. Please review your order carefully before purchasing, as all sales are final. We do not accept returns, exchanges, or offer refunds for any products purchased, except in the case of damaged or defective items. Damaged or Defective Items: If you receive an item that is damaged or defective, please contact our customer service team at business@dendivinity.com within 10 days of receiving the item. We will provide instructions on how to resolve the issue, which may include a replacement or refund, depending on the circumstances. By making a purchase, you agree to these terms. Thank you for your understanding!
Shipping Policy Thank you for shopping with Den of Divinity. We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below. Processing Time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. Shipping Methods and Costs: We offer the following shipping options: Standard Shipping: Estimated delivery time: 5 to 7 business days] Shipping Locations: We currently ship to the United States. If you are located outside our shipping areas, please contact us for additional information. Order Tracking: Once your order has shipped, you will receive an email with a tracking number and a link to track your package. Lost or Damaged Shipments: Our company is not responsible for lost packages once in the hands of the carrier. For lost or stolen packages, please contact the carrier in your shipping confirmation for more details. For damaged packages, you may send an email to dendivinity@business.com for evaluations. We may issue a refund or replacement if it is determined the package was damaged before shipping. If damaged due to shipping, please contact the delivery carrier for assistance. Incorrect Shipping Address: Please double-check your shipping address at checkout. We are not responsible for orders delivered to the wrong address due to an incorrect address provided by the customer. Contact Us: If you have any questions or concerns about your order or shipping, feel free to contact our customer service team at business@dendivinity.com. Thank you for choosing Den of Divinity!

Pick Up Orders
Pick Up orders will be available Saturday and Sunday. An email will be sent when your order is ready for pickup. This is also when we will pick a time and date for your pick up. You must pick up your purchase within 14 days. If you need more time, please email business@dendivinity.com with your name, number, and we will discuss a time. Due to the business being an online store, we will be providing pickups at local locations.
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Hampton Pickup: Peninsula Town Center near Mezeh(near target)
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Newport News Pickup: Barnes and Noble Parking lot(By Patrick Henry Mall).
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